At My Minimal Planner, our goal is for you to enjoy and love your products that you purchase. If you have any questions, comments, or concerns regarding your purchase, please do not hesitate to contact us using the form below or email email@example.com for further assistance.
*If you have any questions regarding your order, please attach your Order # in the field below as well.
Hours of Operation / Contact Hours:
Monday through Friday: 9:00AM - 5:00PM PST
Saturday and Sunday: Away from Office
*All emails will be replied to within the hours stated above. Please allow 24 - 48 hours for a response. We will not be responding to questions regarding orders or store questions through direct messages on our Instagram.
Once payment has been processed, the digital products are instantly delivered and cannot be returned, cancelled, or exchanged. This is due to the nature of the products being digital and not legitimately returnable.
Please make sure you are purchasing the correct size(s) and quantity of each.
For more information regarding our returns policy, please visit our Returns, Refunds, Exchanges, and Cancellations Page
- For the most accurate processing times, please refer to the banner located at the top of the page.
- Processing times are separate from shipping times.
- Delivery times may take up to 2 to 3 weeks depending on your location.
- For a more detailed description regarding our shipping policies, please visit our Shipping Policies Page