If you have any questions, concerns, or comments, please do not hesitate to reach out to us. We appreciate your support!

*** There are no refunds, returns, or exchanges on digital products.

Shipping + Digital Orders

• For digital products - We DO NOT ship out any physical/tangible products -- This applies to our inserts, dashboards, stickers, sticky notes, digital paper, and some planner cards

• Please double check that you are purchasing the correct planner size(s) and quantity/amount for each design -- there are no returns, refunds, or exchanges if you have purchased the incorrect amount and size(s) of a design

• Once your order has been placed and payment has been received, you will receive a link through the site and through email with your purchases containing your products

• Digital orders are for personal use only -- any sharing, distributing, selling, replicating, or duplicating are prohibited

• Digital products are available for purchase world wide

• VAT may apply to certain countries/regions

Shipping + Physical Orders

• Current processing + Shipping Times is 2 - 7 business days (Excluding holidays and weekends)

• Shipping Carrier: USPS First Class Package

• $35+ orders ship for free for US Customers (not including shipping fees)

• Standard flat rate shipping for orders under $35

• Processing times DOES NOT include shipping time

• Please double check that your shipping address is correct - incorrect information may result in lost or delayed packages

• We ONLY offer tracked shipping, we DO NOT offer stamped shipping -- This is to provide you with updates on your order

*Due to COVID-19, customers may experience a delay in their shipping process.

Please allow 24 - 48 hours for your tracking number to update. Depending on your location, packages may take from 2 - 10+ days to be delivered.

International Shipping + Physical Orders

• Current processing + Shipping Times is 2 - 7 business days (Excluding holidays and weekends)

• At this time, we are only offering internationally shipping to select countries outside the United States

• We ship USPS First Class Package International - We do not offer any stamped shipping

• Processing times does not include shipping time

• Please double check that your shipping address is correct - incorrect information may result in lost or delayed packages

• Due to COVID-19, International orders may take up to 2 - 3+ weeks for delivery

*During this time, we are only shipping internationally to Canada. We apologize for this inconvenience. 

*Due to the new VAT, we will not longer be shipping products to the EU

My Minimal Planner is not responsible for:

• Any lost, stolen, or damaged physical products - once your item has been shipped out, we no longer have control over your package

• Delays in delivery (Due to COVID-19, there has been an increase in shipping times and customers may experience delays in receiving their packages)

• Custom charges, fees, or taxes

Returns, Refunds, Exchanges, + Cancellations

Digital Products

• There are no refunds, returns, exchanges, on cancellations on digital products

• Please double check that you are purchasing the correct size(s) and amount/quantity

• Once your order has been placed, payment has been received, and downloaded, there will be no cancellations on digital orders

Physical Products

• We do not accept returns or exchanges on physical products -- If you come across any problems with your order, please feel free to reach out using our contact form

• You may request for a cancellation of your order if you has not been processed or shipped